Community Relations & Administrative Officer

Closing Date: December 5, 2021 11:59 pm
Type: Hourly

Position Title:  Community Relations & Administrative Officer

Position Description:  The Community Relations & Administrative Officer is responsible for establishing an applicant base; offering support services to tenants and families, establishing a network of contacts to which tenants can be referred to, assist tenants in budgeting, home maintenance and care.  Must have strong public relation and counseling skills, be innovative, possess demonstrated leadership and administrative skills and have knowledge of the On Reserve FWFN Housing program and various renovation and subsidy programs.

RESPONIBILITIES

  • Establish an applicant base and filing system, and maintain system on an ongoing basis.
  • Keep records of all information regarding tenants and applicants.
  • Maintain a file management system in accordance to established FWFN policies and procedures.
  • Provide monthly reports outlining activities, concerns, and recommendations.
  • Promote information sharing through development of activities, newsletters etc. 
  • Follow-up with tenants regarding accounts and establishing repayment agreements.
  • Documenting calls and visits from tenants, applicants and community agencies, and maintaining accurate and comprehensive files of all activities and case studies.
  • Assisting with office duties on a daily basis – answering telephones, following up on maintenance requests including work orders, rental inquiries, filing, updating and implementing of new forms, responsible for correspondence to applicants, tenants, Ontario Works, Ontario Disability Support Program, etc.
  • Other duties as may be assigned.

WORKING CONDITIONS:

  • Some travel may be required.
  • Manual dexterity required to use desktop computer and peripherals.
  • Able to lift at least 50 lbs.
  • Overtime as required.

QUALIFICATIONS:

  • Experience in the Office administrative field; with proven interviewing and problem-solving skills. Good working knowledge of social housing programs and the Corporation’s policy and procedures.
  • Knowledge of diverse client group and needs. Knowledge of the aboriginal community and relevant issues.
  •  Awareness of Aboriginal traditions and culture.
  •  Excellent organizational, negotiation, communication and interpersonal skills. 
  • Ability to evaluate situations and summarize into report format. Tact, diplomacy and discretion in handling confidential issues.
  • Post-secondary education and/or grade 12 diploma with a minimum of three (3) years’ experience in working with aboriginal people.
  • Possesses knowledge of Tenant Protection Act, Human Rights Code, Health and Safety, etc. and be familiar with CMHC housing.
  • Must possess a valid driver’s license and have access to a vehicle.

Job Posting Closing Date: Applications, consisting of a cover letter and resume with three (3) references, must be received by 11:59 p.m. on Sunday, December 5, 2021.

Please direct your application to the attention of: 

Donna Mullen, Human Resources Assistant
P: 807-623-9543 Ext. 806
Email: [email protected]

When hand delivering; ensure that your application is date stamped and a copy provided to you.