December 20, 2023

First Nations Child and Family Services and Jordan’s Principle

Compensation Class Action Update

December 2023

It has come to our attention that individuals are attempting to gather sensitive information under the pretense of being associated with the First Nations Child and Family Services (FNCFS) and Jordan’s Principle Settlement. Please note that no one actually affiliated with the Settlement is requesting personal information from Class Members at this time. Neither the Assembly of First Nations (AFN) Compensation Information Desk nor Deloitte, the Administrator, are reaching out directly to request personal information over the phone.

Potential Class Members should proceed with caution when receiving calls or emails related to the FNCFS and Jordan’s Principle Settlement. It is crucial to verify the legitimacy of any caller before sharing personal information.

Here are some precautions you should consider:

  1. Verify Caller’s Details: Always ask for the caller’s full name, organization, and contact information. Independently verify this information by searching online or contacting the Administrator.
  2. Do not share sensitive information: Refrain from sharing personal information, such as social insurance numbers, banking details, or other sensitive information, unless you can independently confirm the legitimacy of the caller.
  3. Contact the Administrator: If you are uncertain about the authenticity of a call, hang up and contact the Administrator at 1-833-852-0755.
  4. Request written communication: Legitimate organizations typically communicate important matters in writing. If you receive a call, request that any pertinent information be sent to you in writing. Do not provide your mailing information until you have verified the caller.

Your privacy and security are our top priorities, and we are committed to safeguarding your personal information. If you encounter any suspicious calls or have concerns, please contact us directly at 1-888-718-6496 or by email at

Resources and more information:

Compensation is not yet available Should you have questions about the Claims Process, including compensation, please contact the Administrator at 1-833-852-0755 or visit

You do not need to hire a lawyer. If you have legal questions, please contact Class Counsel Representatives, Nahwegahbow Corbiere Genoodmagejig/Barristers & Solicitors, Fasken Martineau DuMoulin LLP at 1-877-750-5554.

Receiving a call requesting your information may lead to emotional distress. The Hope for Wellness Helpline is available 24 hours a day, seven days a week to provide free, anonymous counselling and crisis intervention in English, French, Cree, Ojibway, and Inuktitut. The Hope for Wellness Helpline can be reached by telephone at 1-855-242-3310 or online at Children and youth can also call Kids Help Phone anytime at 1-800-668-6868 or Text FIRST NATIONS to #686868.